QILT design & UX testing

An interactive, accessible and user-focussed design was built for the QILT website to enable and encourage users to easily and quickly find and compare student experience data.

The Australian Government Department of Education required a revised QILT website that would provide students with the information they most value when selecting a higher education institution.

A new design was developed using a responsive/adaptive approach to provide an optimised interface that was scalable across a wide range of devices and particularly focused on:

• Usability – simple and quick access to information
• Attractiveness – targeted look and feel
• Load time considerations – optimizing design elements to ensure the website can be viewed on a desktop PC, tablet and mobile phone
• User friendliness – easy navigation
• Compliance – ability to meet WCAG 2.0 AA rating
• Compatibility with browsers – IE9, Safari, Firefox and Chrome.

The designs encompassed development of designs to represent complex tables, charts and a widget for comparing institutions and study areas across all Australian institutions.

The development report was derived from the following research:

• Review of relevant documents provided by the client
• Google Analytics data
• Expert user-focused research to develop the wireframes
• Expert design to interpret the wireframes and design the web pages
• Collaboration and review by the client’s project team
• Online testing and validation of designs and wireframes using Chalkmark and SurveyMonkey
• Recommendations for improvements to the wireframes and designs (following online user testing).

User testing was also conducted for branding and design purposes to ensure the site has a clear, unique and distinct identity.